Closed-loop water
Reuse stopped being a story we told and became arithmetic we could defend. Fresh water per tote: 60 gal to 4.
Every year that changed how the yard works — including the one where we got it wrong and published the number anyway.
First load hauled out of Chillicothe on a rented flatbed. Washed in a gravel lot, sold to a greenhouse inside two weeks.
Two acres, a gravel pad and a used forklift. Still the same address, just considerably more concrete now.
Four bands, written on a whiteboard that stayed up for six years. Eighteen checks came later.
Sump, separator and filtration installed. Fresh water use per tote drops from 60 gallons to about 4.
We stop scrapping containers with failed bottles and start reusing cages and pallets at scale.
A regional syrup distributor asks us to just manage their containers. The program still runs.
A contaminated load we should have refused pushes diversion down to 91%. Intake rules rewritten; the write-up stays in the archive.
Rain harvesters, planters and cut-tops stop being a side hustle and become a product line.
Everything moves to writing. Response times improve, disputes nearly vanish, and audits get boring.
Sanitiser and disinfectant producers need containers immediately. The yard runs six days a week for nine months.
HDPE regrind handled in house instead of brokered out. Diversion crosses 95%.
Six commitments with dates attached, written so a customer can audit us against them.
Standing lanes replace one-off trips, which is why pickup became free on qualifying loads.
Laser-etched internal IDs and QR placards. Every container gets a traceable history from intake to release.
Our best year on both numbers. The remaining 3% is gasket rubber, adhesive and wash sludge.
The internal grading-to-next-life logic our yard crew used for years, turned into a tool anybody can use.
Reuse stopped being a story we told and became arithmetic we could defend. Fresh water per tote: 60 gal to 4.
Suddenly a cracked bottle was a $60 repair instead of a scrapped container. Diversion jumped nine points in a year.
No phone line. Every commitment timestamped, every grade disputable against a record. The single best operational decision we made.
| Metric | 2011 | 2015 | 2019 | 2023 | 2025 |
|---|---|---|---|---|---|
| Containers handled | ~2,400 | 18,900 | 28,300 | 36,100 | 41,200 |
| Diversion rate | Not measured | 92% | 94% | 95% | 97% |
| Fresh water per wash | ~60 gal | 6.8 gal | 5.2 gal | 4.4 gal | 4.1 gal |
| Headcount | 2 | 4 | 6 | 8 | 9 |
| Service radius | 60 mi | 150 mi | 250 mi | 300 mi | 300 mi |
| Grade bands published | 0 | 4 (whiteboard) | 4 (written) | 4 + 18 checks | 4 + 18 checks + staining scale |
For five years we ran an open-loop pressure washer in a gravel lot and told a reuse story. The honest description is that we moved an environmental cost from the landfill column to the water column, and we should have seen it sooner.
A large customer, an urgent deadline, and a site that could not describe half of what it was sending. Diversion fell two points and roughly nine tons went to landfill. The intake refusal list dates from that week.
Nine percent of revenue and sixty-eight percent of complaints, for years, because nobody had explained what the grade was for. The fix was a sentence in the quote, not a change to the product.
We budgeted six weeks to serialise standing inventory and it took five months, while running a spring. Inbound-only first would have been obvious to anybody who had done it before.
The 2017 load has its own report, still unedited in the archive. The Grade C decision and the serialisation rollout are both on the blog, with the numbers.
The timeline starts in 2009 with ninety totes hauled out of Chillicothe on a rented flatbed and washed in a gravel lot. The current Chanute Road yard dates from 2011 and is still the same address.
In 2014 the yard installed a sump, separator and filtration. Fresh water use per tote fell from about 60 gallons to about 4, and the site calls it reuse becoming arithmetic it could defend.
In 2019 everything moved to writing. The site says response times improved, disputes nearly vanished and audits became boring. Every commitment is timestamped and every grade can be checked against a record.
A contaminated load that should have been refused pushed diversion down to 91 percent, and roughly nine tons went to landfill. Intake rules were rewritten, and the full report stays unedited in the archive.
The site says that was on purpose. Beyond 300 miles the freight arithmetic stops working and free pickup would become a lie. Standing lanes replaced one-off trips in 2023, which is why pickup is free on qualifying loads.